Terms of Service
Last updated: 25 August 2026
1. Who you are contracting with
PLOT ("the service") is provided by Energetic Vision s. r. o., a company registered in the Slovak Republic ("we", "us"). By creating an account you agree to these terms.
Company details
Energetic Vision s. r. o.
Gorkého 2674/12, 902 01 Pezinok, Slovakia
IČO: 57 106 266 · DIČ: 2122571440
Registered in the Commercial Register of the Municipal Court Bratislava III,
section Sro, insert 190250/B
Email: team@energeticvision.sk
The service is offered across the European Union, starting with Slovakia and Czechia. It is intended mainly for business users — estate agents, developers, designers and photographers — but if you buy as a private consumer, the consumer rights described below apply to you as well.
Language. These terms and the contract are concluded in English. Where we provide a translation into Slovak, Czech or another language for convenience, the English version governs unless the law of your country requires otherwise — which, for consumers, it may.
2. What the service does
PLOT uses artificial intelligence to produce and edit property images: staging empty rooms, restyling furnished ones, editing facades, retouching parts of a render, and generating listing text. Results are produced by third-party AI models. They are illustrative visualisations, not photographs of the property as it actually is.
3. Your account
- Give a real email address and keep your password to yourself.
- You are responsible for everything done through your account.
- One account is for one person or business. Do not share credentials or resell access.
- Tell us promptly at team@energeticvision.sk if you think your account has been compromised.
4. Credits, plans and payment
- Each paid plan includes a number of credits per month, which refresh on the monthly anniversary of your subscription. One credit produces one image, so asking for four variations costs four credits.
- Credits are charged only after a generation succeeds. If it fails, you are not charged.
- Unused credits do not roll over to the next month.
- The free trial allowance is given once when you create an account. It does not refresh, and closing and reopening an account does not grant it again.
- Subscriptions are billed in advance by Stripe and renew automatically until cancelled.
- You can cancel at any time from the billing portal in the app. Cancelling stops the next renewal; your plan stays active until the end of the paid period.
- VAT. We are not currently registered as a VAT payer in Slovakia, so no VAT is added to the prices shown — the price you see at checkout is the full amount you pay. If our VAT registration status changes, we will update this page and the pricing shown in the app before it takes effect.
Refunds: Credits you have already used are not refundable, because each one has been spent generating images for you. If you cancel mid-period we may, at our discretion, refund the unused part of that period. Consumers keep their statutory 14-day right of withdrawal; note that where you ask us to start generating images immediately, that right ends once the service has been fully performed.
5. What you upload
By uploading an image you confirm that:
- You own it or have permission from whoever does, including from the photographer.
- You may lawfully have it processed by an AI provider outside the EU (see the Privacy Policy).
- It does not contain identifiable people without their agreement, and is not unlawful, offensive or infringing.
You keep all rights in the images you upload. We claim no ownership of them and do not use them to train AI models.
6. What you get back
As far as we are able to grant it, you own the images the service generates for you and may use them commercially. Bear in mind that AI output may not be protected by copyright in every country, and that similar output could be produced for someone else.
6.1 Disclosing that images are AI-generated — read this one
Virtually staged and AI-edited property images can mislead a buyer or tenant if they are presented as real photographs. Property-marketing and consumer-protection rules in many countries require such images to be labelled.
You are responsible for labelling them. Where a generated image is used to market a property, mark it clearly — for example "virtually staged" or "illustrative visualisation" — and never present it as an unaltered photograph. Do not use the service to hide defects, invent features a property does not have, or misrepresent a property's condition, size or surroundings.
7. Acceptable use
Do not use the service to:
- process images you have no right to use;
- create misleading, deceptive or fraudulent property listings;
- produce unlawful, hateful, harassing or sexual content, or content involving minors;
- attempt to breach, overload, reverse-engineer or bypass limits of the service, including its credit system;
- resell or redistribute the service itself as your own product.
Where a plan is described as unlimited, fair-use limits apply so that one account cannot degrade the service for everyone else. We do not currently advertise an unlimited tier, so no fair-use cap applies.
8. Availability
We aim to keep the service running but do not guarantee uninterrupted availability. It depends on third-party AI providers, and it may be interrupted for maintenance, or by faults or changes outside our control. We may change or discontinue features; if we materially reduce what a paid plan offers, you may cancel and we will refund the unused part of the period.
9. No warranty on results
AI output is unpredictable. Results may contain errors, artefacts or details that do not match the real property. Check every image before you use it. The service is provided "as is" and we give no warranty that results will be accurate, suitable for a particular purpose, or free of defects.
10. Liability
To the extent the law allows, we are not liable for indirect or consequential loss, lost profit, lost business or lost data. Our total liability for any claim is limited to the amount you paid us in the 12 months before it arose. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
11. Ending the agreement
- You may stop at any time by cancelling your subscription and deleting your account in the app.
- Deleting your account removes your data immediately and permanently, and cancels any active subscription.
- We may suspend or close an account that breaches these terms, and will tell you why unless the law prevents it.
12. Changes to these terms
We may update these terms. For significant changes affecting a paid plan we will give you at least 30 days' notice by email, and you may cancel before they take effect.
13. Governing law and disputes
These terms are governed by the law of the Slovak Republic, and the courts of Slovakia have jurisdiction.
If you are a consumer in the EU, that does not take anything away from you. You keep the protection of the mandatory consumer law of the country you live in, and you may bring proceedings in your own country's courts.
Before going to court, please write to us at team@energeticvision.sk — most things are quicker to fix directly. Consumers in Slovakia may also refer a dispute to the Slovak Trade Inspection (Slovenská obchodná inšpekcia, soi.sk) as the body for out-of-court settlement of consumer disputes. Consumers elsewhere in the EU may use the equivalent body in their own country.
14. Contact
Energetic Vision s. r. o. · Gorkého 2674/12, 902 01 Pezinok, Slovakia · team@energeticvision.sk